2.4 Listening Don’ts Copy

  • Listening only to respond (Fixing, Explaining, Problem-Solving, Comparisons to self or others, giving cliché answers or unwanted advice)
  • Using primarily closed-ended questions
  • Seeing everything as a spiritual issue; judging the person as “unspiritual”; asking the person too quickly to forgive
  • Interrupting, or finishing someone’s sentences; or stopping the person from talking about their feelings or fears
  • Stating you understand; assuming you know the person’s thoughts and feelings, rather than asking if you understand
  • Discourteous actions (eye-rolling, interrupting, finishing someone’s sentences
  • “Why” questions about the person’s feelings, thoughts, or actions- These sound accusatory; there are other ways to explore these things